Privacy Policy

a. Personal Information

• We may collect the following personal information when you interact with our website or services:

• Name

• Email address

• Phone number

• Shipping and billing address

• Company name and GST/PAN details (if applicable)

• Payment information (processed securely via third-party payment gateways)

• Any other information you provide voluntarily

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b. Non-Personal Information

• We may also collect non-personal data such as:

• IP address

• Browser type and version

• Device information

• Cookies and usage data (see Section 7)

We use your information for the following purposes:

• To process and fulfill orders

• To provide customer support and respond to inquiries

• To send order confirmations, invoices, and updates

• To improve our website, products, and services

• To comply with legal obligations and resolve disputes

• For marketing and promotional purposes (with your consent)

We process your personal data based on:

• Your consent

• Performance of a contract (order fulfillment)

• Compliance with legal obligations

• Legitimate interests (improving services, fraud prevention, etc.)

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Logistics, payment gateways, IT support, and marketing partners, strictly as necessary to provide our services.

• Legal Authorities: When required by law, regulation, or legal process.

• Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

All third parties are contractually obligated to protect your data and use it only for specified purposes.

We implement industry-standard security measures to protect your data, including:

• SSL encryption

• Secure payment processing

• Restricted access to personal data

• Regular security audits

However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and usage patterns

• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Object to or restrict processing

• Data portability (request a copy of your data)

To exercise these rights, email us at info@jayequipment.com.

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us for removal.

Your information may be transferred to and processed in countries outside your own. We ensure adequate safeguards are in place to protect your data in accordance with indian laws.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

For any questions or concerns regarding these Terms and Conditions, please contact:

Jay Equipment & System Pvt. Ltd.

Sales Office:- Plot No 47, S. No. 66/1, Waliv Phata, Sativali Road, Vasai East. Dist. Palghar-401208. INDIA.

Tel: +91-9146054222 / 23 / 24

Mail: care@shop.jayequipment.com